Your Local Airport Transfer Specialists
0203 598 0676
Warranty to us
By confirming that you wish to book a MiniCab through this website or mobile application(s), you agree to pay the full cost of the quoted journey, and agree to the terms and conditions set out below. It is important that you read through the terms and conditions carefully, if you do not agree to accept the following terms, you should not use the website. We reserve the right to change these terms and conditions at any time, and you are advised to review the terms regularly, to ensure that you are up to date with any changes.
Making a booking
When you request a booking, your booking is not confirmed until you receive an email confirmation which will contain your booking information, or a telephone call from one of our friendly operators (please ensure your mobile number is correct at the time of booking).
It is your responsibility to ensure that your booking details are entered correctly.
It is your responsibility to ensure that you have allowed adequate time to travel to your destination.
Knights MiniCabs will not be held liable for any errors made when entering your booking details.
It is with regret that we have to slightly increase prices on the 24th December, 25th December, 26th December, 31st December and 1st January due to driver shortages and driver demands.
Planning a journey
It is your responsibility to plan your journey accurately, allowing sufficient time to reach your destination, particularly when checking in for a flight, catching a train, or arriving in time for a scheduled appointment.
Knights MiniCabs will not be held accountable for any delays which may occur during your journey.
Cancelling a booking
Knights MiniCabs reserves the right to cancel a booking, whether or not payment has been received and given that there is a reasonable amount of time, by giving notice of non-acceptance over the telephone or via email.
Residential Pick-up waiting times
The price quoted at the time of booking includes up to 15 minutes waiting time. If no contact is made between you and the driver after 15 minutes of the pick-up time, the driver will be at liberty to cancel the booking. If you anticipate being delayed greater than 15 minutes, please contact your driver directly or the Knights MiniCabs office at the contact number provided in the confirmation email.
Waiting times greater than 15 minutes may incur additional charges, which may be charged at the driver's discretion, or £5 per 15 additional minutes, and must be paid in cash, in full, at the end of the journey, to the driver.
Airport parking, Parking charges and waiting time
The price quoted at the time of booking includes waiting time of up to 60 minutes, from the time of your flight landing.
Additional waiting time fees will apply after 60 minutes, and may be charged at the driver's discretion, at £5 per 15 additional minutes, and must be paid in cash at the end of the journey, to the driver.
Additional fees for parking charges will be charged on the day and must be paid in cash, in full, at the end of the journey, to the driver.
Knights MiniCabs will not be held liable for any acts, errors, breaches, negligence, omissions, representations, as well as personal injuries, death, property damage, or any other damages or expenses.
By accepting a booking, you hereby indemnify us, together with its officers, agents, sub-contractors, subsidiaries and employees, and hold them harmless against all loss, damage, demands, legal and professional expenses, costs, and liabilities, caused by the Driver, carrying out your journey.
Knights MiniCabs is registered by Transport for London (TfL) and London Taxi & Private Hire (LTPH)
All telephone calls may be recorded for training and security purposes
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